iTact digital handles a range of tasks and responsibilities, including:
-
01
Seller management: Recruiting, onboarding, and managing sellers on the platform, including verifying their identities and ensuring they comply with marketplace policies and guidelines.
-
02
Product management: Ensuring product listings are accurate and up-to-date, managing product pricing and promotions, and ensuring the product assortment aligns with customer needs.
-
03
Order management: Overseeing order fulfilment, tracking shipments, and handling customer inquiries and complaints.
-
04
Payments and fees: Managing payment processing, including transaction fees and commissions.
-
05
Marketing and traffic generation: Developing marketing campaigns and strategies to attract buyers and increase traffic to the marketplace.
-
06
Performance monitoring and analysis: Measuring and analyzing key performance indicators (KPIs), such as sales, conversion rates, and customer satisfaction, to identify areas for improvement and optimize marketplace performance.